Shipping policy
Shipping Policy
Thank you for shopping with us. Below you’ll find everything you need to know about how we process and deliver your orders.
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and public holidays).
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Orders placed after 5:00 PM (GMT) will be processed the next business day.
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You will receive a confirmation email once your order has been dispatched.
Shipping Locations
We currently ship to:
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United Kingdom
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Europe
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International destinations
If your country is not listed at checkout, please contact us before placing your order.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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UK Standard Shipping: 2–4 business days
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UK Express Shipping: 1–2 business days
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Europe: 5–8 business days
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International: 7–14 business days
Delivery times are estimates and may vary due to courier delays, customs clearance, or peak periods.
Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email.
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Tracking information may take up to 24 hours to update.
Customs, Duties & Taxes
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International orders may be subject to customs fees, import duties, or taxes.
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These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Incorrect Address
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Please ensure your shipping address is correct at checkout.
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We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
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Returned packages due to address issues may incur a reshipping fee.
Lost or Delayed Packages
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If your order has not arrived within the estimated delivery time, please contact us at info@eszeboss.com.
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We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please contact us at:
📧 info@eszeboss.com